Privacy notice

Draft last updated: 21 October 2026

This notice explains how Ares Experience Systems (“Ares”, “we”, “us”) handles personal information collected through this website. We aim to collect only what we need, use it only for the purpose it was given, and keep it secure.

What we collect

Enquiry and quote forms. When you send an enquiry, we receive the information you choose to give us: your name, email address and a description of your project. You can also add your business or organisation name, a telephone number (website quote form only), your current website, the type of project, an indicative budget and a preferred timeline. Please don’t include sensitive personal information; it isn’t needed for a business enquiry.

WhatsApp, phone and email. If you contact us directly by WhatsApp, phone or email, we receive whatever you send through that service. WhatsApp conversations take place on WhatsApp’s platform, not through this website. The WhatsApp button only opens a chat with a short greeting; it never passes on anything you typed into our forms.

Technical information. Like most websites, our hosting provider processes technical data such as IP addresses and request logs to deliver pages and keep the service secure. The page fonts are loaded from Google Fonts, so your browser connects to Google’s servers when a page loads. While processing a form, our server briefly holds your IP address in memory to limit repeated submissions; it isn’t stored or logged.

This website does not use analytics, advertising or tracking cookies.

How we use it

• To respond to your enquiry and discuss your project.
• To prepare proposals or quotations you have asked for.
• To keep a record of our correspondence with you.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Where your enquiry goes

When you submit a form, our server checks it and sends it by email to our business inbox. The website itself does not keep a database of enquiries. The services involved are:

• Vercel, which hosts this website and runs the form-processing code.
• Resend, which sends the email containing your enquiry to us.
• Google (Gmail), where our business inbox is hosted and where enquiries are stored as emails.
• Google Fonts, which serves the typefaces used on the site.
• WhatsApp (Meta), only if you choose to contact us there.

These providers may process data outside Kenya.

How long we keep it

Enquiries are kept in our email inbox. How long we keep enquiries that do and don’t lead to a project is still to be confirmed and will be stated here before this notice is finalised.

Your rights

Depending on where you live, including under Kenya’s Data Protection Act, 2019, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict its use, and to complain to the relevant data protection authority. To make a request, contact us using the details on our contact page.

Security

This website is served over an encrypted connection (HTTPS). We take reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is completely secure.

Changes

We may update this notice from time to time. The date at the top shows when it was last revised.